Juliet Aiken, PhD, is an organizational psychologist with a specialization in performance management and feedback, hiring, competency modeling, research and data, and aligned strategic change management. Aiken serves as a trusted advisor to help leaders plan for and navigate change, and to support Firms in developing systems for hiring, training, promoting and retaining talent. She has worked in the legal industry for almost two decades, conducting research on the legal profession and supporting law firm talent process change beginning with her role as Deputy Director of the Center for the Study of the Legal Profession at Georgetown Law.
As Organizational Psychologist in Residence at Volta, Aiken manages Volta’s internal research, including competency modeling and assessment development, internal people processes, and leads many of Volta’s consulting projects with clients related to assessments, competency modeling, performance management, and beyond.
In her career, Aiken has served in consulting and leadership roles in government, private sector and nonprofit sectors. She is part of the team that won the 2017 Innovation in Assessment Award from the International Personnel Assessment Council (IPAC) for "Hiring Quickly and at a Low Cost under a Consent Decree." She also received the 2020 Society for Industrial Organizational Psychology (SIOP) Early Career Award in Practice. Most recently, she was honored during the 2024 Blacks in I/O Psychology Excellence Awards as Ally Champion of the Year.